To make sure you receive your order in time for Christmas, here is the recommended ordering dates.
UK: 17 December 5pm *GMT
EU: 13 December 5pm
Rest of the world: 10 December 5pm
We are closed from 24th Dec 2019 till 3rd January 2020. Orders placed after 22nd December 5pm might not be shipped out untill we reopen in January.
We will dispatch ordered goods within 3 working days of receiving the order, as long as the items are in stock.
Saturdays and Sundays are NOT classed as working days. Orders placed on a Friday afternoon, during the weekend or on a Bank Holiday will be processed the following working day.
Deliveries may require a signature on delivery. If you are unavailable, please nominate a secure delivery address where someone is available to sign.
We cannot accept any liability for delivery instructions which you give to the delivery company. If, for example, you ask the delivery company to leave your order in a different location to the one given at the time of your order (e.g. in a shed or garage, or with a neighbour), we cannot accept responsibility if you fail to receive the order.
We do not currently deliver to collection points such as: PO Boxes, Amazon lockers, Collect Plus, and Parcel Motel. If you nominate a collection point as your delivery address, we cannot accept responsibility if you fail to receive the order.